Review Wexford Health Solutions practice policies, including appointment booking, payments, prescription guidelines, controlled substance agreements, and discharge procedures.
Effective Date: April 14, 2025
Practice Overview
At Wexford Health Solutions, LLC, we are committed to providing evidence-based, patient-centered care that prioritizes your health, comfort, and long-term wellness. Our holistic approach combines comprehensive medical services with personalized attention to help you achieve your healthcare goals.
For questions or assistance, please contact us:
Phone/Text: (304) 314-2531
Practice Policies
1. Initial Patient Intake
All patients must complete, sign, and submit an accurate and truthful intake form before their appointment. Failure to disclose important medical information or providing false or misleading information may result in dismissal from Wexford Health Solutions.
2. Fees & Payment
Wexford Health Solutions is a concierge family practice and does not bill or accept insurance.
Our current fees are:
- Initial Visit: $175
- Follow-Up Visit: $130
- Routine Check-In Visit: $120
- Counseling / MAT Visit: $60
If deferred payment is approved under exceptional circumstances, any outstanding balance must be paid in full before another appointment can be scheduled.
3. Payment Methods
We securely process payments through Square Payments, a HIPAA-compliant payment platform that accepts all major credit and debit cards.
Payment is required in full at the time your appointment is scheduled.
4. Scheduling Appointments
Patients are responsible for scheduling appointments through the Wexford Health Solutions website to maintain continuity of care.
To ensure appointment availability, we recommend scheduling follow-up visits at least one week in advance. Limited availability due to delayed scheduling does not constitute a medical emergency and cannot be accommodated outside normal scheduling procedures.
5. Appointment Rescheduling & Cancellations
Appointments may be rescheduled or canceled by:
Using the Reschedule/Cancel link included in your Square appointment confirmation email, or
Contacting the practice via email.
6. No-Show Policy
We value both your time and ours.
Patients who fail to attend a scheduled appointment without prior notice will be charged a $50 no-show fee.
Repeated missed appointments may result in discharge from Wexford Health Solutions.
7. Forms, Letters & Documentation
If you require any of the following:
Medical necessity letters
Accommodation letters
Disability paperwork
Work or school excuse notes
Other medical documentation
Please complete the patient portion of the paperwork before submitting the physician section to our office.
If additional medical information is required, a telehealth appointment may be necessary before documentation can be completed.
Please allow 72 hours for processing.
Documentation Fees: $25–$100, depending on the complexity of the request.
8. Patient Information
Appointments must always be scheduled using the patient’s own:
Full legal name
Address
Phone number
Contact information
Appointments may not be booked using another family member’s information.
Prescription Policies
Medication Management
To provide safe and effective care:
Patients must maintain an accurate medication list, reviewed and updated annually or whenever medications change.
We strongly recommend using a single pharmacy whenever possible to help prevent medication errors and ensure continuity of care.
If prescriptions need to be sent to a different pharmacy, please notify the practice by email.
Questions Between Appointments
If you have questions or concerns between appointments, please contact the practice by:
Call/Text: (304) 314-2531
Please allow 48–72 hours for a response.
For continuity of care and efficient communication, please do not contact Dr. Thaker directly.