This Notice of Privacy Practices describes how your medical information may be used and disclosed and explains your rights regarding access to your protected health information (PHI). Please review it carefully.
Effective Date: August 11, 2024
Notice of Privacy Practices
Wexford Health Solutions, LLC (“Wexford Health Solutions,” “we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of your Protected Health Information (PHI). This Notice explains how your health information may be used, disclosed, and safeguarded in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable federal and state laws.
By receiving healthcare services from Wexford Health Solutions, you acknowledge receipt of this Notice of Privacy Practices.
1. Our Commitment to Your Privacy
We understand the importance of protecting your personal health information. We maintain the privacy of your PHI and provide this Notice to explain our legal duties, privacy practices, and your rights regarding your medical information.
Protected Health Information (PHI) includes information that identifies you and relates to your physical or mental health, healthcare services received, or payment for those services.
2. How We May Use and Disclose Your Health Information
We may use or disclose your Protected Health Information (PHI) without your written authorization for the following purposes:
2.1 Treatment
We may use and share your PHI to provide, coordinate, or manage your healthcare. This may include communicating with physicians, specialists, pharmacies, laboratories, or other healthcare providers involved in your treatment.
2.2 Payment
Your PHI may be used to obtain payment for healthcare services. This may include billing activities, payment processing, or sharing necessary information with insurance companies or other authorized payers when applicable.
2.3 Healthcare Operations
We may use your PHI for routine healthcare operations, including:
Quality improvement activities
Clinical reviews
Staff training
Administrative functions
Compliance monitoring
Business management
2.4 As Required by Law
We may disclose your PHI when required by federal, state, or local laws or regulations.
2.5 Public Health Activities
We may disclose your PHI to authorized public health agencies for purposes such as:
Preventing or controlling disease
Reporting illnesses or injuries
Reporting births or deaths
Responding to public health investigations
2.6 Health Oversight Activities
We may disclose PHI to government agencies responsible for healthcare oversight, licensing, audits, inspections, investigations, or regulatory compliance.
2.7 Legal Proceedings
Your PHI may be disclosed in response to:
Court orders
Subpoenas
Lawful legal processes
Other legal requirements permitted under HIPAA
3. Your Rights Regarding Your Health Information
You have important rights concerning your Protected Health Information.
3.1 Right to Access
You have the right to inspect and obtain a copy of your medical records and other PHI maintained by Wexford Health Solutions.
Requests for access must be submitted in writing.
3.2 Right to Request an Amendment
If you believe information in your medical record is inaccurate or incomplete, you may request that it be amended.
We may deny certain requests when permitted by law, but you will receive a written explanation of the decision.
3.3 Right to an Accounting of Disclosures
You may request a list of certain disclosures we have made of your PHI, excluding disclosures made for:
Treatment
Payment
Healthcare operations
Other disclosures exempt under HIPAA
3.4 Right to Request Restrictions
You may request restrictions on how we use or disclose your PHI.
Although we are not required to agree to every request, we will carefully consider all reasonable requests.
3.5 Right to Confidential Communications
You may request that we communicate with you through alternative methods or at alternative locations to better protect your privacy.
For example, you may request communication by email, phone, or mail at a preferred address when appropriate.
3.6 Right to Receive a Paper Copy
You have the right to receive a printed copy of this Notice at any time, even if you have agreed to receive it electronically.
4. Our Responsibilities
Wexford Health Solutions is required by law to:
Maintain the privacy and security of your Protected Health Information.
Provide you with this Notice of Privacy Practices.
Follow the privacy practices described in this Notice.
Notify you promptly if a breach occurs that may compromise the privacy or security of your PHI.
Honor reasonable requests for confidential communications whenever possible.
Comply with all applicable federal and state privacy laws.
5. Changes to This Notice
We reserve the right to revise this Notice of Privacy Practices at any time.
Any updates will apply to all Protected Health Information maintained by Wexford Health Solutions.
The revised Notice will be made available on our website and may also be provided electronically or in paper form upon request.
The Effective Date shown at the top of this Notice indicates when the current version became effective.
6. Contact Us
If you have questions regarding this Notice of Privacy Practices or wish to exercise your privacy rights, please contact us.
Wexford Health Solutions, LLC
484 Williamsport Pike
Box 151
Martinsburg, WV 25404
Email: help@wexfordhealthsolutions.org
Phone: (304) 314-2531
Fax: (833) 548-0823
Your Privacy Is Our Priority
Wexford Health Solutions is committed to protecting the confidentiality of your health information and complying with all applicable HIPAA privacy and security requirements while providing safe, secure, and compassionate healthcare services.